Saving customers will get discounts on their electricity bill

Saving customers will get discounts on their electricity bill

News that makes people happy. Two major French electricity suppliers, TotalEnergies and Engie, plan to reward their customers this winter, an approach similar to some contracts that EDF has offered for several years.

These initiatives are exacerbated by concerns about tensions on the grid, given the gas supply problems and the difficulties faced by the French nuclear fleet.

Hydrocarbon giant TotalEnergies announced on Wednesday a discount on bills of 30 to 120 euros for its customers who will reduce their electricity consumption this winter, as part of calls for energy sobriety.

Be an electricity contract holder with TotalEnergies since November 2021

“This bonus, called Bonus Conso, is a bonus ranging from 30 euros to 120 euros depending on the reduction in consumption that the customer will achieve,” the company said in a press release.

To take advantage of this, customers must have had an electricity contract with TotalEnergies since November 2021, be equipped with a Linky meter and not change accommodations since last winter. According to the company, this is for “more than three million households.”

Concretely, TotalEnergies will compare household consumption data between November 2022 and March 2023 with that of the same period the previous year, without taking into account the “weather effect”, i.e. changes in temperature. from year to year.

“The amount of the bonus will be proportional to the reduction in consumption achieved by the customer” at the end of the winter season, from 30 euros for a 5% reduction in consumption up to 120 euros for a 20% reduction. This amount will then be deducted as of April on the respective customers’ invoices. “This bonus is on top of the savings that the customer has achieved thanks to reduced consumption,” TotalEnergies confirmed in its press release.

In Engy, daily challenges

An approach similar to that announced on Engie, with the launch of the first “My Bonus Engie” campaign in mid-October with individual customers who gave their consent “to access their daily electricity consumption data and announced their interest in participating in daily challenges on the days when The power grid is tense.

“The daily challenge is to reduce the electricity consumption by x% compared to its expected consumption, based on the customer’s consumption on the same day of the last three weeks (D-7, D-14 and D-21),” the operator said.

“Between one and three days before the aforementioned day, we launched the ‘My Bonus Engie’ challenge, which sets a goal of reducing consumption between 10 and 20% depending on the weather and network needs,” Marion Dreder told AFP. -Blondel, Director of People Marketing at Engie France, And the discount could be between 5 and 10 euros per challenge, according to her.

In EDF, convert consumption to certain days

In EDF, the approach is slightly different, with contracts for many years allowing electricity to be saved by shifting consumption to certain days (blue or white) rather than others (red).

Tempo, which has replaced the offer of peak day load separation, is a regulated sales tariff option, set by public authorities and the Energy Regulatory Commission (CRE) and marketed by EDF, as well as a peak/off-peak hours option.

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