Online therapy reviews 2024
HealthMental Health

Online therapy reviews 2024


Online therapy has become increasingly popular over the past few years as more people seek convenient and affordable mental health support. With many options to choose from, reading online therapy reviews can help you find the right virtual counseling platform. This article provides a detailed overview of today’s top online therapy services and important factors to consider when choosing one.

Overview of online therapy

Online therapy, also known as teletherapy or telehealth counseling, involves meeting with a licensed mental health professional remotely using video conferencing or chat. Some key advantages include:

  • Convenience: You can attend sessions from anywhere with an internet connection, no need to commute to an office.
  • Accessibility: Removes barriers like mobility issues, rural location, busy schedules.
  • Affordability: Virtual sessions are often more budget-friendly compared to in-office visits.
  • Privacy: The comfort of your own home may help you open up more easily.

Online counseling can be used to address conditions like:

  • Depression
  • Anxiety
  • Stress
  • Grief
  • Relationship issues
  • ADHD
  • Addiction

Sessions are typically 50 minutes long and follow a similar structure to in-person psychotherapy. The therapist will check-in on your week, explore topics you want to focus on, offer guidance and teach coping techniques.

Top 5 online therapy platforms

Here are the top 5 highest rated online therapy platforms in 2024 based on online therapy reviews:

1. BetterHelp

  • Overview: Largest online counseling service with over 5,000 licensed therapists. Live video and text chat options.
  • Specialties: Depression, anxiety, trauma, grief, LGBTQ issues.
  • Cost: $65 – $90 weekly. Financial aid available.
  • Pros: Fast matching. Flexible schedules. Diverse therapist options.
  • Cons: No phone or email therapy. Some insurance not accepted.
  • Rating: 4.6 / 5 stars (35,000+ reviews)

2. Talkspace

  • Overview: Robust messaging therapy plus psychiatry services and couples counseling.
  • Specialties: Anxiety, depression, substance abuse issues.
  • Cost: $65 – $99 weekly
  • Pros: Video and audio messages. Prescription access. Unlimited messaging.
  • Cons: Limited flexibility with same therapist. Cost rises quickly.
  • Rating: 4.4 / 5 stars (14,000+ reviews)

3. Amwell

  • Overview: Trusted brand for telehealth medical + mental health services.
  • Specialties: Depression, stress, sleep issues, relationships, grief.
  • Cost: $65 – $149 per week
  • Pros: Licensed psychiatrists. Some insurance accepted. Appointments available within hours.
  • Cons: Scheduling less flexible. Therapy + psychiatry separate.
  • Rating: 4.2 / 5 stars (9,000+ reviews)

4. MDLive

  • Overview: Leading telehealth provider with therapy and psychiatry.
  • Specialties: Anxiety, depression, trauma, relationship stress.
  • Cost: $85 per week
  • Pros: Insurance accepted. Prescriptions available. Psychiatrist options.
  • Cons: Limited evening appointments. No messaging therapy.
  • Rating: 4.0 / 5 stars (7,000+ reviews)

5. ReGain

  • Overview: Affordable relationship counseling via chat, phone, video.
  • Specialties: Marriage counseling, couples therapy, family therapy.
  • Cost: $60 – $80 weekly
  • Pros: Choose your own licensed relationship therapist. Flexible scheduling.
  • Cons: Limited specialty options beyond couples.
  • Rating: 4.5 / 5 stars (3,500+ reviews)

Key factors to consider when choosing an online therapist

When reading online therapy reviews, keep the following factors in mind as you evaluate different services:

  • Types of therapy offered – Many platforms focus on common issues like anxiety, depression and relationships. Look for specialty options if needed.
  • Therapist options – Browse therapist profiles for ones who match your preferences around gender, age, background, faith, etc.
  • Scheduling flexibility – Look for expanded hours in evenings and weekends if a standard 9-5 schedule won’t work.
  • Communication methods – Options like chat, audio messages, phone and video conferencing.
  • Insurance coverage – Verify if a provider accepts your insurance plan. Out-of-pocket fees range widely.
  • Prescription access – Some services connect you with a prescriber for medication management.
  • Crisis support – Important for anyone dealing with suicidal thoughts, trauma or severe issues.
  • Technical requirements – You’ll need a private space plus a phone, computer or tablet with audio/video capabilities.

Also Read:

How online therapy compares to in-person counseling

While online and in-office therapy are both effective, there are some differences in the experiences:

In-person Counseling Online Counseling
Body language and visual cues Greater focus on verbal communication
Commute to physical office Convenience of remote sessions
Potentially higher costs Increased accessibility and affordability
Ongoing relationship with one local provider Ability to switch therapists quickly
Insurance and payment flexibility varies Many platforms don’t accept insurance

Studies show that the therapeutic relationship is the most important factor, rather than the medium itself. With a good match, patients tend to report equal satisfaction with both online and in-person services.

The future looks bright for virtual mental healthcare

While online therapy has been around for decades, the COVID-19 pandemic accelerated adoption and removed much of the stigma. Looking ahead, growth is expected to continue rising as more people become comfortable seeking behavioral health support from the privacy of home.

In 2024, demand is greater than ever for flexible and affordable solutions. When used in conjunction with traditional office visits, online counseling gives patients greater choice and capabilities to curate the right mix of services for their needs. Just like with any therapy relationship, finding the right provider through trusted online therapy reviews takes some research – but the convenience and privacy of virtual care is worth it for many.



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